F.A.Q

Frequently Asked Questions

💡 PRODUCT QUESTIONS

What are Zenvy™ wellness strips?
Zenvy™ strips are fast-acting, dissolvable oral strips made with clean, natural ingredients. Just place one on your tongue, and it dissolves in seconds to deliver targeted wellness support—without water, pills, or messy powders.

How do I use the strips?
Simply place one strip on your tongue and let it dissolve fully. No chewing, no swallowing—just strip, stick, and go. For best results, follow the usage instructions on each tin.

What products do you currently offer?

  • Zenvy Drift – Sleep support

  • Zenvy Ignite – Energy boost

  • Zenvy Bounce Back – Hangover recovery

More formulas are coming soon!

Are the ingredients natural and safe?
Yes! All Zenvy™ strips are made with high-quality, clean ingredients. They’re free from artificial colors, fillers, and unnecessary chemicals. Our formulas are drug-free, non-habit forming, and crafted for effectiveness and safety.

Do the strips contain sugar?
Nope! Zenvy™ strips are sugar-free and sweetened naturally.

Are the strips vegan or gluten-free?
Yes, our strips are 100% vegan, gluten-free, and cruelty-free.

How fast do they work?
Because our strips dissolve sublingually (under the tongue), they work faster than pills or gummies. Many customers feel effects within 15–30 minutes, depending on the product and individual.

Will Zenvy Drift make me feel groggy in the morning?
Not at all! Zenvy Drift is formulated to help you fall asleep naturally and wake up refreshed—no morning fog, no melatonin hangover.

🚚 SHIPPING & DELIVERY

How long does shipping take?
Most orders are processed within 1–2 business days. Shipping typically takes 2–5 business days depending on your location. You’ll receive tracking info as soon as your order ships.

Where do you ship?
We currently ship throughout the United States. International shipping is coming soon!

Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders over $50.

Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email so you can follow its journey to your doorstep.

🔁 RETURNS & EXCHANGES

What’s your return policy?
We offer returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging. To initiate a return, email us at [support@zenvywellness.com].

What if my order arrives damaged or incorrect?
We're so sorry about that! Please contact us within 48 hours of delivery with photos of the issue. We’ll send a replacement or make it right ASAP.

💬 GENERAL & SAFETY

Can I take more than one strip a day?
Yes, but please follow the directions on each product's label. Do not exceed the recommended dosage unless advised by a healthcare professional.

Are Zenvy strips safe for children?
Zenvy™ products are formulated for adults (18+). We do not recommend use by children unless approved by a doctor.

Can I use these if I'm pregnant or breastfeeding?
If you are pregnant, nursing, or have a medical condition, consult your healthcare provider before using any supplement, including Zenvy™ products.

Can I subscribe for monthly deliveries?
Not yet—but subscription options are coming soon! Follow us on Instagram or join our email list to be the first to know.

How should I store the strips?
Keep your tin closed and store in a cool, dry place, away from direct sunlight or heat.

Do you offer wholesale or retail partnerships?
Yes! If you're interested in stocking Zenvy™ products, contact us at [partnerships@zenvywellness.com].

Still have questions?
📩 Reach out anytime at support@zenvywellness.com — we’re here to help.